Generally speaking returns that experience delays in processing by the tax office may be incomplete, incorrect or have been subject to further checks by the ATO. This may occur for a number of reasons, for example;

  • Income reported to the ATO being omitted from a return,
  • Name changes that have not been notified to the ATO, eg, in the case of marriage,
  • Incorrect date of birth details on file at the ATO,
  • Enquiries regarding Child Support Obligations,
  • Enquiries regarding Family Tax Benefit entitlements,
  • Delays in the supply of information from third parties to the ATO, eg, PAYG Payment Summaries from employers,
  • ATO audit or investigation,
  • Insolvency/Bankruptcy.

As the delay may be due to any of a number of reasons, please contact our office and speak with our staff so that they may investigate your situation further.