Clients opting to have our fees deducted from their tax refund are required to have their notice of assessment sent to our office and their tax refund deposited directly into the Austax trust account.

Upon receipt of your tax refund into our trust account as cleared funds, and receipt from the ATO of their EFT Reconciliation Statement, we deduct our fees from your refund and forward the balance to your nominated bank account.

Your notice of assessment (where a paper document is generated by the ATO) along with your trust account receipt/tax invoice is then forwarded to you in the mail.

Due to the additional processing required, it usually takes a day or two longer for clients paying our fees from their refund to receive their refund when compared to clients who pay our fees upfront.